Qualification (IQ / OQ)

Your company requires a GLP/GMP-conform qualification for your KRÜSS instrument, software modules and methods? Our service technicians will be pleased to carry out an Installation Qualification (IQ) / Operational Qualification (OQ) at your premises. Each IQ/OQ is of course documented with all the necessary test protocols and certificates.

  • Installation Qualification is normally carried out once after the delivery and start-up of your instrument.
  • Operational Qualification is required at regular intervals in order to document proper instrument functioning and the reliability of the measurement results.

We offer our service for Installation Qualification (IQ) / Operational Qualification (OQ) for all our current KRÜSS instruments throughout Europe. If you require further information about our offer, please give us a call or contact us via the Technical services form.

KRÜSS GmbH - Technical Support

Borsteler Chaussee 85,
22453 Hamburg, Germany

Phone: +49 40 514401-55
Fax: +49 40 514401-98

Email: service@kruss.de

KRÜSS USA - Technical Support

1020 Crews Road, Suite K
Matthews, NC 28105, USA

Phone: +1 704 847 8933

Email: service@krussusa.com

For customers in the US and Canada

You need technical support for your KRÜSS instrument?

Please use our support request form.

Remote support

Clientmodule of our remote support software: FastViewer.exe (3.20.0051)

Remote session may be initiated  after your call