Qualification (IQ / OQ)
Your company requires a GLP/GMP-conform qualification for your KRÜSS instrument, software modules and methods? Our service technicians will be pleased to carry out an Installation Qualification (IQ) / Operational Qualification (OQ) at your premises. Each IQ/OQ is of course documented with all the necessary test protocols and certificates.
- Installation Qualification is normally carried out once after the delivery and start-up of your instrument.
- Operational Qualification is required at regular intervals in order to document proper instrument functioning and the reliability of the measurement results.
We offer our service for Installation Qualification (IQ) / Operational Qualification (OQ) for all our current KRÜSS instruments throughout Europe. If you require further information about our offer, please give us a call or contact us via the Technical services form.
KRÜSS GmbH - Technical Support
Borsteler Chaussee 85,
22453 Hamburg, Germany
Phone: +49 40 514401-55
Fax: +49 40 514401-98
KRÜSS USA - Technical Support
1020 Crews Road, Suite K
Matthews, NC 28105, USA
Phone: +1 704 847 8933
For customers in the US and Canada
You need technical support for your KRÜSS instrument?
Please use our support request form.
Clientmodule of our remote support software: FastViewer.exe (3.20.0051)
Remote session may be initiated after your call