• Technical Support

    Technical Support

  • Technical Support

    Technical Support

Our comprehensive service for your instrument

We offer technical services for your precision instrument on a long-term basis which are tailor‑made for the type of instrument and maximize its performance and durability.

Service and maintenance contracts

Regular maintenance increases the life of your measuring instrument and ensures that it is always correctly calibrated and adjusted. Our maintenance contract is a particularly cost-effective way of ensuring that your measuring instruments are in reliable working order and ready for use.

Installation and training

During installation and training we install your new measuring instrument and help you to get the best use out of it.

On-site services

Our measuring instruments are distinguished by high quality and reliability. If a fault should occur in spite of this, our service department is available at all times.

Qualification (IQ / OQ)

Our service technicians will be pleased to carry out an Installation Qualification (IQ) / Operational Qualification (OQ) at your premises.

Extended warranty

Our measuring instruments meet the highest quality standards and are distinguished by a uniquely long service life. We guarantee this for new units with our extended warranty.

KRÜSS GmbH - Technical Support

Borsteler Chaussee 85,
22453 Hamburg, Germany

Phone: +49 40 514401-55
Fax: +49 40 514401-98

Email: service@kruss.de

KRÜSS USA - Technical Support

1020 Crews Road, Suite K
Matthews, NC 28105, USA

Phone: +1 704 847 8933

Email: service@krussusa.com

For customers in the US and Canada

You need technical support for your KRÜSS instrument?

Please use our support request form.

Remote support

Clientmodule of our remote support software: FastViewer.exe (3.20.0051)

Remote session may be initiated  after your call